For Petal and Bloom, when they open.
Seed is free, so there's nothing to refund.
When Petal and Bloom open, you'll have 30 days to try them, with a full refund if they aren't right for your family. Write to us within 30 days of starting, and we'll refund you in full. One refund per family.
For your first 30 days, lessons open four weeks ahead, and your year's map (units, lesson titles and the reading list) is open from day one. After 30 days, your whole year opens.
Teaching companions: if you add a companion for a book you already use, your 30 days start when your companion is ready. If we can't deliver it, you'll get a full refund for that subject.
Paying with Arizona ESA funds? Your refund goes back to your ESA account through ClassWallet, not to you directly. That's the program's rule.
How to ask: use our contact form or email hello@learnwithrubylou.com with the name and email on your account. Please don't include your children's full names or anything private.
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